Position Summary: The Project Manager at GForce Technology Consulting is responsible for overseeing end-to-end implementation projects, focusing on delivering high-quality Infor FSM solutions for clients. This role ensures successful project outcomes by managing all phases of the implementation lifecycle, from project planning and scope definition to execution and go-live.
The Project Manager will coordinate internal and external teams, facilitate communication between stakeholders, and monitor project timelines, budgets, and deliverables. The ideal candidate will have experience in managing Infor FSM implementations and a strong background in leadership, communication, and problem-solving.
Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Project Management (Infor FSM Implementations):
- End-to-End Project Oversight:
- Lead the full project lifecycle for Infor FSM implementations, including scoping, planning, execution, and closing.
- Manage timelines, milestones, and deliverables to ensure projects are completed on time and within budget.
- Client Stakeholder Management:
- Serve as the primary point of contact for clients throughout the implementation process, ensuring client expectations are met or exceeded.
- Conduct regular status meetings and provide detailed project updates to stakeholders.
- Team Leadership & Coordination:
- Coordinate cross-functional teams, including consultants, developers, and third-party vendors.
- Assign tasks and responsibilities, ensuring all team members understand their roles in delivering project objectives.
- Risk Management:
- Identify, assess, and mitigate risks that may impact project delivery.
- Develop contingency plans to address potential issues before they arise.
- Change Management:
- Oversee the transition process, ensuring that clients are fully trained and equipped to use Infor FSM post-implementation.
- Assist in creating user documentation and training materials as needed.
Competencies: To perform the job successfully, an individual should demonstrate the following.
Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Managing Client Focus - Develops new approaches to meeting client needs. Establishes client service standards. Monitors Client satisfaction. Promotes client focus.
Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
Planning and Organization - Integrates changes smoothly. Plans for additional resources. Prioritizes and plans work activities. Sets goals and objectives. Uses time efficiently. Works in an organized manner. Ability to manage multiple projects and clients simultaneously.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
Delegation - Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
Bachelor's degree in Business, Information Technology, or a related field. Minimum 3-5 years of project management experience. Experience with ERP systems, especially Infor FSM is a plus.
Reasoning Ability:
Define problems, collect data, establish facts and draw valid conclusions
Computer Skills:
· Microsoft Office (Word, Excel, PowerPoint, Outlook, Edge)
· Microsoft Teams
· Smartsheet or similar project tracking tool
Certificates and Licenses:
PMP (Project Management Professional) or similar certification preferred.
Supervisory Responsibilities: This job has no supervisory responsibilities.
Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit. The employee is frequently required to use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand and walk. The employee must be able to occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.
